Terms of service
Welcome to Raae, your go-to clothing brand for stylish, comfortable activewear and lifestyle clothing. By accessing or using our website, www.raaeuk.com, and purchasing our products, you agree to comply with an be bound by the following Terms of Service. Please read these terms carefully before using our site or making a purchase.
1. Acceptance of Terms
By using our website, purchasing products, or accessing any services offered by Raae, you agree to these Terms of Service. If you do not agree with any part of these terms, you should not use our site.
2. Changes to Terms
We reserve the right to update, change, or modify these Terms of Service at any time. Any changes will be posted on this page with the updated date at the top. We encourage you to periodically review these terms to stay informed.
3. Use of Our Website
You agree to use our website for lawful purposes only. You are responsible for ensuring that any information you provide to us is accurate, current, and complete. You may not misuse our website by attempting to access or use it for any unauthorised purpose, including hacking or fraud.
4. Product Availability
All products available on Raae are subject to availability. We reserve the right to limit the quantity of items we sell, refuse or cancel any order, or discontinue any product at our discretion.
5. Pricing and Payment
All prices on our website are in GBP. Prices and availability are subject to change without notice. By placing an order, you agree to pay the total price, including any applicable taxes, shipping fees, and other charges. Payments are processed securely through our payment gateway.
6. Orders and Shipping
- Once an order is placed, you will receive an order confirmation via email.
- Shipping times may vary depending on your location. We aim to ship orders promptly, but Raae is not responsible for any delays caused by third-party shipping carriers.
- Shipping charges are calculated based on your location and the shipping method selected at checkout.
Please review our shipping policy for full details.
7. Returns and Exchanges
We want you to love your Raae purchase! If you’re not satisfied, please review our Return Policy for full details on returns and refunds. Items must be returned in their original condition within 14 days of receipt.
8. Intellectual Property
All content on our website, including text, graphics, logos, images, and designs, is the property of Raae or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use any content from our website without express permission.
9. User Content
By submitting any content to our website or social media platforms (such as reviews, photos, or testimonials), you grant Raae a non-exclusive, royalty-free license to use, modify, and display your content for marketing purposes, including on our website and social media channels.
10. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy to learn how we collect, use, and protect your personal information when you visit our website or make a purchase.
11. Limitation of Liability
To the maximum extent permitted by law, Raae is not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website or products, including but not limited to any loss of profits, data, or other intangible losses.
12. Indemnification
You agree to indemnify and hold Raae, its employees, directors, and affiliates harmless from any claims, damages, losses, or expenses (including legal fees) arising out of your use of the website, your violation of these Terms, or your violation of any rights of a third party.
13. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of United Kingdom, without regard to its conflict of law principles. Any disputes arising under these Terms will be resolved exclusively in the courts located in United Kingdom
14. Severability
If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, the remaining provisions will remain in full force and effect.
15. Contact Us
If you have any questions about these Terms of Service or our products, please contact us at:
Raae Customer Service
Email: info@raaeuk.com